Cuban Link Chain

Haimov Jewelers does not accept returns on the following jewelry:

Custom Made Jewelry: To maintain 100% customer satisfaction, all custom order specifications and details are discussed prior to production.
Altered, Engraved or Set Jewelry
Worn Jewelry
Jewelry Damaged By Customer
Men Eternity Band With Diamonds Around Band
Sizes Larger Than 10 or Less Than 8.

It is important for Haimov Jewelers to ensure customer satisfaction; therefore, we do offer a refund or exchange for items not listed above. With the exception of our watch 4-day return policy. Haimov Jewelers 14-day return policy allows you plenty of time to consider your purchase. With such a time frame in place, you can be confident that you have made the right choice. If you are not satisfied with your purchase, within 14 days of receiving your item, you may return your item to Haimov Jewelers. for an exchange or a refund. Unlike most competitors, we do not charge a restocking fee and provide a full refund. In order to be eligible for a full refund or exchange you must comply with the following Return Policy Guidelines:

Customers MUST contact our returns department at (305) 760-8600 to receive a Return Authorization Number “RMA”, within 14 days of jewelry received date and 4 days of watch received date. ALL RETURNED JEWELERY PACKAGES SENT TO HAIMOV JEWELERS THAT DOES NOT HAVE A RETURN AUTHORIZATION NUMBER “RMA” ON THE OUTER PACKAGE WILL BE REFUSED UPON ARRIVAL, NO EXCEPTIONS TO BE MADE.

Please make sure to include all original packaging as well as any other material, which was sent to you. Only items with manufacturing defects are eligible for return without the original tag intact.

Ensure returned jewelry package is securely packaged and insured since Haimov Jewelers is not responsible for any lost, stolen or damaged return packages.

RETURN ITEM BELOW $500: You may ship via any carrier service, including UPS, FedEx, or USPS. Make sure you have a receipt delivery confirmation and keep the shipment tracking number as confirmation of shipment.

RETURN ITEM OVER $500: Only ship your package via USPS Registered Mail and make sure it is insured for the total value of the item. Obtain a receipt delivery confirmation and keep the shipment tracking number as confirmation of shipment. DO NOT USE FedEx or UPS since The United States Postal Service “USPS” is the only company which will insure jewelry for over $500.

*RETURN POLICY IS ONLY VALID IF THE PURCHASE WAS MADE FROM THE WEBSITE*